The Management Analyst II provides assistance in planning, organizing, and conducting management studies of programs, organizational and staffing structures, and budgetary, operational or other administrative systems and advises/consults and provides assistance on program planning; fiscal and/or human resource management. Drafts written communication internal and external to the Bureau of Medical Services, and performs other administrative duties as assigned. The contractor also provides detailed research studies; work process assessments; budget support; and space planning support.
Policy Analysis and Counsel – Typical Tasks:
• As assigned, completes comprehensive organization or business process review (on a quantitative or qualitative basis) to review and advise on assigned MED program/projects. Identifies measures to increase organizational effectiveness and efficiency by improving operational methods, manpower utilization, functional alignment, and distribution of work;
• Assist and advise in the development of central level management policy and procedures for MED programs/projects, assist in the planning based on broad strategic support requirements and condensing strategic objectives into operational concepts, standards, procedures, and executable tasks;
• Assists higher level staff in reviewing intra-bureau policies, procedures, and existing guidelines that impact MED programs and project coordination with various MED offices and other relevant parties; consults on research strategies and drafts for approval findings, in writing or verbally, that will later be presented to MED personnel. The drafts will be presented in a clear and concise manner, succinctly summarizing key findings, recommendations, alternatives, and conclusions which reflect an understanding of the scope of the designated program/project, authoritative documents, pertinent laws and regulations, relevant technical specifications, and anticipated effects on MED programs/projects;
• Perform fact-finding and research on a wide variety of topical issues necessary to complete special projects and formulates first draft responses to myriad senior level inquiries. Duties may entail analysis of complex problems; definition of functional requirements; resource allocation; operations research; logistics modeling; and process analysis and design;
• Recommends novel approaches to overcome obstacles to MED programs/projects in support of overseas Medical Program activities;
• Provides rudimentary health sciences information when required;
• Assists in the drafting of responses to congressional and Office of the Inspector General inquiries, legislative proposals, administrative rules, drafts revision policies, and/or procedures for review and approval .
Responsibilities – Typical Tasks:
• Responsible for providing assistance to the program manager on assigned programs/projects from inception through completion as well as the recommending new business processes, procedures, techniques, and systems that relate to the assigned program/project;
• Administer a portfolio of MED programs/projects as assigned by the MED Front Office; responsible for tracking workflow, work assignments, conflicts, and deadlines, and accepts responsibility for bringing matters to completion upon achieving required results.
Communication – Typical Tasks:
• Provides assistance in researching, organizing, drafting and edits, complex technical written products concerning intra-bureau, intra-governmental, or private industry matters (e.g., FAM revisions, action/information memoranda, memorandum agreements, etc.) that require in-depth knowledge of the subject matter and allied fields;
• Liaises with staff in other Bureau offices that relate to MED programs/projects;
• Provides program/project advice for customers of assigned MED programs/projects, addressing general and specific inquiries.
Administrative Support – Typical Tasks:
• As assigned, reviews for accuracy financial and budget estimates for designated MED programs/projects.
Two years of specialized experience performing activities in the following: a) program management b) program analysis c) organizational analysis d) cost benefit analysis e) work-process analysis f) experience working as part of a collaborative, multi-organization program/project g) a Bachelor's degree or higher in Public Administration, Business Administration or closely related field; OR three more years of experience assisting in planning and carrying out various management improvement studies in a least one of the areas a) through f) listed previously.