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Program Support Officer

Location: Washington, DC
Program Support Specialist
Location: Washington, DC
Public Trust Required

The Office of the U.S. Global AIDS Coordinator and Health Diplomacy (S/GAC) is responsible for implementing the U.S. President's Emergency Plan for AIDS Relief (PEPFAR) – the U.S. Government initiative launched in 2003 focused on saving and improving the lives of those suffering from HIV/AIDS around the world.  PEPFAR is focused on achieving an AIDS-free generation and is the largest commitment made by any nation to combat a single disease globally; operating in nearly 60 countries through bilateral and regional programs.  PEPFAR supported programs are led, coordinated and funded under the leadership of the Department of State and implemented through a multitude of U.S. Government agencies, including Departments of Health and Human Services, Defense; the U.S. Agency for International Development; and the Peace Corps.  Since 2003, $80 billion has been invested through PEPFAR to address HIV/AIDS globally and the annual budget is approximately $6 billion per year. The program is funding over 4,000 employees around the globe and in the implementing agencies.
Additional information about S/GAC and PEPFAR is available at
Incumbent serves as a Program Support Officer in the Program Results and Impact Monitoring for Epidemic Control (PRIME) unit of the Office of the U.S. Global AIDS Coordinator (S/GAC) by providing programmatic assistance to the unit by coordinating the collection and analysis of several data streams for the purpose of monitoring progress on epidemic control. The unit serves as a policy and programmatic resource for a variety of issues relevant to the success of country programs to use strategic information to inform and improve programs. This requires successfully liaising across teams and units within S/GAC including the Country Oversight and Accountability and Budget Development and Execution teams, as well as across U.S. government agencies and country and multilateral partners.

Major Duties and Responsibilities
Provides administrative support for coordination and collaboration of agencies for program implementation.
Receives calls, greets visitors, and directs to staff members only those contacts needing their attention or action. Incumbent responds to routine and non-technical requests for information such as status of reports, duty status of employees assigned to the section, suspense date for matters requiring compliance. Incumbent adheres to established deadlines.
Maintains calendar and schedules appointments based on knowledge of office leadership interests and commitments.
Makes all necessary arrangements for travel, arranging schedule of visits, making transportation and hotel reservation, notifying organization and officials to be visited, keeping in touch with office leadership, writing thank-you letters after the office lead’s return, and submitting travel vouchers and reports.
The incumbent will support office leadership by taking care of routine matters, and on the basis of knowledge of the programs or operations, refers other inquires to appropriate personnel. Maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff; works independently, receiving minimal detailed supervision and guidance.
Incumbent composes correspondence on administrative support or clerical functions of the office. Establishes and maintains office files and records. Searches, assembles, and summarizes information as required from files and documents.
Provides administrative support for the annual Country Operational Plans and quarterly POART reviews.
Performs other duties as assigned.
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