Business Analyst

Location: Cambridge, MA
Date Posted: 05-15-2018
Business Analyst
SGT, Inc. in support of the Volpe Center seeks a Business Analyst that demonstrates experience in the analysis of user needs and the development of functional and non-functional requirements for web based applications for the US Department of Transportation (DOT)

Essential Job function

  • Investigate and define the problem and the information to be processed, proposes system alternative solutions, and develops system requirements. 
  • Provide expertise in data and business process research and analysis, in conducting research/evaluations/studies as required, and in analyzing the results of the process to develop recommendations/solutions for transportation systems
  • Elicitation of business needs and requirements using a range of techniques, including user stories, storyboards, use cases, and process modeling; analyze and document client's complex business requirements and processes; communicate these requirements to appropriate parties
  • Work closely with software engineers and others to coordinate the analysis, design, and implementation of information systems to meet user needs.
  • Provide technical direction for software development tasks, including reviewing work products for correctness and adherence to the design concept and to user standards.
  • Has knowledge of and is able to apply Federal standards and other guidelines related to the development of secure systems and Section 508 compliant systems.
  • Performs preparation, production, and configuration management of formal IT documentation, including paper and electronic documents, on-line help systems, and web-based documents.
  • Provide expertise in the design, development, format, and preparation of a wide variety of IT documentation, including user guides, documentation guidelines, and IT documents

Basic Qualifications

  • Certified Business Analysis Professional (CBAP)
  • Bachelor's degree in business administration, information systems, or related field preferred
  • Public Trust is required for this position
5+ years of related experience
  • Understanding of customer mission, strategic goals
  • Experience working with business processes and re-engineering
  • Experience working with various functional groups within an organization
  • Experience with structured analysis techniques; analysis and design of transportation system applications for various architectures (simple to complex); system application prototyping; operating systems and hardware interfaces; database structures, location, and data elements; and/or system benchmarking and performance evaluation. 

Other Qualifications

  • Strong interpersonal skills to interact with stakeholders: sponsors, customers, end users, and trainers, as well as project technical staff.
  • Superior writing skills
  • Good communicator and adept at presenting to small audiences of 10-20 people
  • Familiar with Enterprise Architecture frameworks, such as Zachman, Federal Enterprise Architecture, FSAM, etc.
  • Seasoned project management professional, with experience managing both plan driven and change driven project methods.
  • Experience with the full suite of MS Office tools, including Visio
  • Experience with automated development support tools, such as Visual SourceSafe, MS Project, Team Foundation Server, and SharePoint
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